Frequently asked questions
What is ICPlan and who is it for?
ICPlan is a communication planning and management tool designed specifically for comms teams. It’s ideal for teams of all sizes—from small teams to large enterprise communication departments—looking to centralise, streamline, and organise their workflows.
Is ICPlan a replacement for project management software?
ICPlan is specifically designed for communication teams, helping you plan, schedule, and organize your communications strategy on a centralized calendar. ICPlan helps you avoid overwhelming your audience while ensuring smooth collaboration across your team.
How easy is it to get started with ICPlan?
ICPlan is designed to be intuitive, with in-app guides and walkthroughs. Our goal is to make onboarding as simple as possible so you can start planning your communications right away.
What kind of support is available?
Users will have access to a help center with FAQs, tutorials, and support documents. Our team will also be available to assist you with any questions or issues that arise. You can access our support team via the platform using the chat button, email or through our helpsite.
Will ICPlan integrate with our existing tools?
While ICPlan doesn’t currently integrate with all tools, future updates will include integrations with platforms like Viva Engage and SharePoint for enterprise users.
Live planner
A comms planner that everyone can access with full customization for different user permissions.
Recurring & Duplicates
Save time by setting plans, communications and tasks to recur and duplicate.
Folders
Eliminate searching for plans with nice, easy folders and neatly linked files.
Confidential
Secure and permission-ready to enable access for select users only
Swimlanes
Quickly adapt activity view by strategic priority, channel, audience, and more to view your workflows
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